Auditing the management system

External auditor training

Training for auditing suppliers’ QMS - ISO 9001 and other QMS standards

ISO 9001:2008 is the foundation of most sector-specific Quality Management System (QMS) standards, such as for physical or biomedical laboratories, medical devices, automotive and aerospace sectors, etc. 

Adopted as national standard by most countries, ISO 9001 is also the choice of more than a million organizations for their QMS and a major strategic element in the supply chain. Auditors of suppliers’ QMS have an important role to play in the qualification and surveillance of suppliers, in addition to or in the absence of third-party certification.

Summary

A good prior knowledge or degree of familiarity with ISO 9001:2008, or any ISO 9001:2008-based standard, is necessary for an effective transfer of knowledge and abilities.

  • ISO quality management principles 
  • Auditing against ISO 9000:2008 requirements
  • Interface between Audit programme management and Audit process
  • Inputs to the audit 
  • Manual and documentation review 
  • Using checklists 
  • Preparing and planning of audits 
  • Initiate the Audit and Conduct Opening Meetings
  • Collecting information 
  • Audit psychology
  • Preparing audit conclusions
  • Conducting effective closing meetings 
  • Audit report 
  • Audit follow-up

    At the end of the course, participants will have the option to write a test, which addresses the ISO quality management principles, ISO 9001:2008 requirements as well as relevant requirements of ISO 19011:2011. The test also assesses participants’ ability to communicate the audit conclusions in writing. 
Objective

This 3-day course on QMS auditing, reflects the requirements of the ISO 19011:2011 standard - Guidelines for Management Systems Auditing - which is the framework for audits of management systems, whether relative to quality, environmental, health and safety, or other organizational goals. Following a refresher on ISO 9001:2008, through exchanges on audit situations, the course teaches the principles related to, and techniques applicable to, supplier external auditing. The course gives a particular attention to the process approach and auditing scantly documented processes.

Target Audience

The course is designed for auditors performing or leading audits of suppliers of their organization - or third-party audits - as well as for personnel performing surveillance of supplier QMS, whether certified or not. The course provides a solid start-up for new auditors or a useful refresher for auditors already having some experience.

Prerequisites

A good prior knowledge or degree of familiarity with ISO 9001:2008, or any ISO 9001:2008-based standard, is necessary for an effective transfer of knowledge and abilities.

Duration

3 days

Details

MATERIAL: Students receive a comprehensive course manual with reference materials.

 

A certificate of success will be provided based on the results of the written test. 

A certificate of attendance for 21 hours is provided.

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