The ISO 9000 family of standards is the result of a large international consensus reached under the umbrella of the International Organization for Standardization (ISO). The key standard of the family is ISO 9001 which sets the requirements for a Quality Management System (QMS). Published for the first time in 1987, and revised in 1994, 2000 and 2008, ISO 9001 has received numerous and significant changes in its latest edition published in the fall of 2015.
Adopted as National Standard by most countries, ISO 9001 is the foundation for the quality management system of over a million organizations. The corner stone of procurement strategies in many industrial sectors, it is increasingly used in support of product certification schemes and as part of regulatory arrangements.
Offered publicly in French at Le Nouvel Hôtel & Spa in Montreal: click here for details.
Key changes, their significance and their potential impact, will be clarified and discussed, including:
- QMS’ increased strategic dimension
- reinforcement of the process approach
- formalizing risk-based thinking
- formalizing organizational knowledge management
- reframing of the concept of improvement
- reinforcement of top management leadership and commitment.
Participants will receive or have access to detailed documentation. The number of participants in each session will be limited to allow questions, clarifications and discussions.
Instructors of the "Accademia Qualitas" network are among the most technically competent and pedagogically qualified. They know how to create a dynamic and convivial atmosphere. They challenge participants with questions, exercises and exchanges. They share their vast practical experience.
In this course, participants will discover and comprehend the key changes in ISO 9001:2015. They will be able to appreciate the potential impact on the quality management system of their organization.
Upper and middle management, or any personnel directly affected by, or involved with, the implementation or improvement of their organization’s quality management system, particularly from the Quality and Procurement functions.
The better their knowledge of the 2008 edition of ISO 9001, the better participants will appreciate the significance of the changes made in the 2015 edition of the standard.
In publicly given courses, a continental breakfast will be available from 07:30 AM. Refreshments are served about half way through the course.
A 4-hour training certificate will be emailed to each participant in the days following the course. An Internet satisfaction survey will also be transmitted to participants.
This course is offered publicly (see date scheduled) AND as in-house training (at the client site or preferred location). The latter allows for flexibility in the time frame.