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Tools for continuous improvement
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Process Approach
Improvement of work processes
Once your Quality Management System has been stabilized, your organization can enhance customer satisfaction only through improvements of the QMS processes.
OBJECTIVES
To understand the intent of, and to develop skills related to some continuous improvement techniques.
PREREQUISITE
None
OUTLINE
Participants should be able to use the acquired knowledge and skills necessary to deploy continuous improvement as an integral part of the management system. Practical exercises will transform the knowledge into skills in using some improvement techniques.
OVERVIEW
Review of basic concepts, some definitions, and the concept process
Intent of continuous improvement of work processes
Approach and implementation of continuous improvement in your organization
Numerical techniques, as well as non-numerical techniques for continuous improvement
INSTRUCTORS
Nathalie Blain
DURATION
2 days
Call us and we can determine together how this course can help your organisation.
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