ISO 9001:2000
Top management awareness |
Very good, adapted to audience.
Alex Santorelli
Metso Paper |
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Awareness and information
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ISO 9001:2000
Top management awareness
Various surveys have shown that the success or failure in the implementation of a Quality Management System is a result of Top Management commitment, or lack of such.
With the Year 2000 Edition, this is particularly true as the standard requires active participation from Top Management.
OBJECTIVES
This course has for objective to present the key features in the Year 2000/2008 Edition of the ISO 9000 Standards.
WHO SHOULD ATTEND
This course is intended for upper and middle managers of an organization interested in the requirements of the new edition of the ISO 9000 standards, as it pertains to their role and responsibilities.
PREREQUISITE
None
OUTLINE
High level issues are addressed, such as:
Quality-related concepts, including processes and systems
Quality Management Principles, and their impact on ISO 9001
ISO 9001 VS ISO 9004
Role of top management in a QMS
INSTRUCTORS
Pierre F. Caillibot and
Denis Pronovost
DETAILS
This course is adapted to the situation of each customer, and is presented only in-house.
DURATION
Duration is adapted to the needs of each customer; normally between 3 hours and a full day.
A financial quote will be sent on request.
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