Upcoming events
Webinars and public sessions to deepen your practices and skills
Accademia Qualitas regularly organizes free webinars and public sessions led by its experts to support organizations in their compliance, performance, and continuous improvement challenges.
These free webinars are short and accessible formats, designed to:
- discover or clarify key concepts related to ISO standards;
- obtain concrete and quickly applicable leads;
- benefit from initial expert insight into current topics.
These public sessions, on the other hand, offer a more in-depth and interactive approach. They allow you to:
- develop practical skills;
- explore specific topics in greater depth;
- exchange and learn from specific cases.
See below for our upcoming events to find out about the topics, dates, participation requirements, and registration details.
A VENIR JEUDI 24 SEPTEMBRE | 12h10 a 13h00
Webinaire
Webinaire - ISO 9001 décryptée : Ce que vous devez savoir
Would you like to better understand ISO 9001 and its potential impact on your organization? This webinar, lasting approximately 50 minutes, is designed to give you a clear, structured, and accessible overview of this essential quality management standard.
Inscrivez-vous dès maintenant pour prendre une longueur d’avance.
SEPTEMBRE 2026
- Mardi 8 septembre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - Les audits qualité, un levier pour l'amélioration de la performance
Transformez vos audits qualité en véritables leviers de performance grâce à ce webinaire gratuit de 50 minutes. Découvrez des approches concrètes pour identifier des améliorations à forte valeur ajoutée et renforcer vos processus. Repartez avec des outils pratiques pour intégrer les audits dans une démarche durable et stratégique. Inscrivez-vous dès maintenant!
- Jeudi 24 septembre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - ISO 9001 décryptée : Ce que vous devez savoir
Would you like to better understand ISO 9001 and its potential impact on your organization? This webinar, lasting approximately 50 minutes, is designed to give you a clear, structured, and accessible overview of this essential quality management standard.
Réservez votre place dès maintenant!
- Lundi 28 septembre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - Gérer par processus : pour sortir des silos
Découvrez comment la gestion par processus peut transformer votre organisation en renforçant la collaboration et l’efficacité opérationnelle. Ce webinaire gratuit de 50 minutes vous offre des outils concrets pour structurer, analyser et optimiser vos processus.
Faites-en un levier stratégique de performance : inscrivez-vous dès maintenant !
OCTOBRE 2026
- Jeudi 8 octobre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - Pourquoi AS9100 est cruciale pour les fournisseurs de la défense et de l'aéronautique
Découvrez pourquoi la norme AS9100 est essentielle pour réussir dans l’aéronautique et la défense. Ce webinaire vous aide à comprendre ses exigences clés et à en faire un levier stratégique pour accéder à de nouveaux marchés, renforcer votre crédibilité et réussir votre démarche de certification.
Investissez dans votre réussite et celle de votre organisation : réservez votre place dès maintenant !
- Mardi 13 octobre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - Transition ISO 14001 : 2015 >> 2026
Soyez parmi les premiers à découvrir les changements de la norme ISO 14001:2026.
- Jeudi 22 octobre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - En quoi les parties intéressées peuvent affecter mon entreprise ?
Participez à ce webinaire gratuit de 50 minutes et découvrez comment comprendre, analyser et influencer efficacement vos parties prenantes. Grâce à des outils concrets et des études de cas, apprenez à intégrer leurs attentes à votre stratégie pour améliorer la performance de votre organisation.
N’attendez pas pour faire progresser votre organisation : réservez votre place dès aujourd’hui!
NOVEMBRE 2026
- Jeudi 5 novembre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - Les audits qualité, un levier pour l'amélioration de la performance
Transformez vos audits qualité en véritables leviers de performance grâce à ce webinaire gratuit de 50 minutes. Découvrez des approches concrètes pour identifier des améliorations à forte valeur ajoutée et renforcer vos processus.
Repartez avec des outils pratiques pour intégrer les audits dans une démarche durable et stratégique.
- Mardi 17 novembre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - Les plaintes clients, en quoi est-ce une opportunité ?
Découvrez comment transformer les plaintes clients en véritables leviers d’amélioration continue. Ce webinaire de 40 minutes vous présente les avantages d’un système structuré de traitement des plaintes pour optimiser l’expérience client, renforcer la réputation de votre organisation et fidéliser votre clientèle.
DÉCEMBRE 2026
- Jeudi 3 décembre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - Gérer par processus : pour sortir des silos
Découvrez comment la gestion par processus peut transformer votre organisation en renforçant la collaboration et l’efficacité opérationnelle. Ce webinaire gratuit de 50 minutes vous offre des outils concrets pour structurer, analyser et optimiser vos processus.
Faites-en un levier stratégique de performance : inscrivez-vous dès maintenant !
- Jeudi 10 décembre 2026
- 12h10 à 13h
- Online
- Free
Webinaire - ISO 9001 décryptée : Ce que vous devez savoir
Would you like to better understand ISO 9001 and its potential impact on your organization? This webinar, lasting approximately 50 minutes, is designed to give you a clear, structured, and accessible overview of this essential quality management standard.
Réservez votre place dès maintenant!
Nouvelle politique d’inscription aux sessions publiques
To better meet the needs of organizations and individuals interested in our public training courses, we have updated our registration policy.
Once a participant confirms their registration through payment or a purchase order, we schedule a public session, typically within eight weeks. This approach allows us to guarantee the delivery of the course while providing an opportunity for additional participants to join.
This change reduces uncertainty and provides greater predictability for participants. Training dates are established based on the availability of the first registered participant and the instructor, ensuring an efficient and tailored learning experience.
UPCOMING EVENTS
JANUARY 2026
- Tuesday 13: Introduction to the UN's 17 Sustainable Development Goals
- This webinar presents sustainable development and the 17 goals adopted by the UN in 2015. It explains the role of organizations and citizens, and offers concrete examples of how to contribute to these goals, enabling everyone to better understand and integrate these principles into their daily activities.
- Wednesday 28: How can stakeholders affect my business?
- This 50-minute webinar will help you understand the role and influence of stakeholders in your organization. Learn how to identify them, analyze them, and effectively manage their expectations in order to guide your strategy. This training is essential for adopting a proactive and responsible approach to managing key relationships.
FEBRUARY 2026
- Thursday 12: What is the circular economy?
- This webinar introduces the circular economy, a sustainable model that aims to reduce resource use, extend the life of materials, and move beyond the limitations of the linear economy. It presents its objectives, benefits, key strategies, and concrete examples to help individuals and businesses integrate it into their activities.
- Lundi 23 : Comprendre ISO 9001 : 2015
- This public session aims to give participants a solid understanding of each of the clauses in ISO 9001:2015, how they are interrelated to create a dynamic quality management system that contributes to achieving the organisation's quality objectives in line with its strategic objectives.
- 575 $ plus taxes
- Tuesday, 24: Why AS9100 is crucial for defense and aerospace suppliers
- Discover the strategic importance of the AS9100 standard for aerospace and defense companies. This webinar explains its key requirements, concrete benefits, and role in accessing new markets. An essential introduction to effectively guide your certification or maintenance process.
MARCH 2026
- Wednesday 11: Quality audits, a lever for improving performance
- This webinar shows how to transform quality audits into strategic performance drivers. It explains the different types of audits, improvement-oriented preparation, and analysis of findings to generate value-added actions, helping managers and professionals integrate audits into a sustainable improvement process.
- Thursday, 26: The real cost of sustainable development: Expense or investment?
- This webinar explains how sustainable development can become a strategic investment rather than an expense. Using concrete examples, it presents the positive impacts for businesses, performance indicators, and the costs of inaction, helping executives assess the profitability of this essential approach.
APRIL 2026
- Tuesday 7: Process mapping for beginners
- This 50-minute webinar introduces process mapping, its types, symbols, and the steps to create effective representations. Accessible to all, it helps professionals visualize and improve their internal processes, facilitate communication, and identify opportunities for organizational optimization, with no prerequisites necessary.
- Wednesday, 22: Blue Gold: Businesses, Citizens, and Resource Conservation
- This 50-minute webinar presents the challenges related to freshwater in Quebec, its waste, and its importance. It offers concrete solutions for citizens and businesses, discusses environmental and social impacts, and presents the subsidies available to help everyone reduce their water footprint and protect our blue gold.
MAY 2026
- Thursday 7: Process-based management: breaking down silos
- This 50-minute webinar presents process management, its advantages and limitations, as well as the steps to understand, map, analyze, and improve organizational processes. Aimed at managers, it offers a method for strengthening consistency, inter-team collaboration, and overall company performance.
- Tuesday, 19: ISO 9001 explained: What you need to know
- Discover the essential basics of the ISO 9001 standard in a clear and accessible webinar. In 50 minutes, understand its principles, requirements, and benefits for organizational performance. Perfect for students who want to enrich their quality management skills and prepare for the professional world.
JUNE 2026
- Wednesday 3: Customer complaints: how are they an opportunity?
- Discover how to turn customer complaints into real drivers for continuous improvement. This 40-minute webinar presents the benefits of a structured complaint handling system for optimizing the customer experience, strengthening your organization's reputation, and building customer loyalty. Improve your performance now!
- Tuesday, 19: ISO 9001 explained: What you need to know
Webinaires à venir
Audit
Les audits qualité, un levier pour l’amélioration de la performance
- Wednesday, March 11, 2026
- Free
Processus
The real cost of sustainable development: Expense or investment?
- Thursday, March 26, 2026
- Free
ISO 14001
L’or Bleu : Entreprises, Citoyens et Préservation de la ressource
- Wednesday, April 22, 2026
- Free
Processus
Gérer par processus : pour sortir des silos rvation de la ressource
- Jeudi 7 Mai
- Free
ISO 9001 certified
Customer complaints: how are they an opportunity?
- Wednesday, June 3, 2026
- Free